Our Team
With over 15 years of shared expertise in logistics and healthcare, our four co-owners are dedicated to providing safe, punctual, and compassionate medical transport. We empower Louisville’s elderly and disabled residents to maintain their independence and peace of mind with every reliable journey.
Dontay Mason:
Ensures safe, punctual transportation while leading his team with expert professionalism and compassionate, personalized care.
Co-Owner & Logistics Specialist
Dazia Mason:
Providing compassionate rider support and maintains clear communication with families and staff.
Co-Owner & Patient Advocate
Demetres Mason: Maintaining meticulous vehicle readiness and strict safety protocols with extreme attention to detail for every journey.
Co-Owner & Strategic Operations
Maya Mason:
Ensuring each passenger feels truly heard and respected through a commitment to absolute comfort and compassionate care.
Co-Owner & Care Coordinator
The Essential Need for NEMT
Every year, millions of elderly individuals and people living with disabilities face a quiet but critical barrier: the lack of reliable transportation to medical appointments. Non-Emergency Medical Transportation (NEMT) is more than just a ride; it is a lifeline that ensures consistent access to dialysis, physical therapy, and routine check-ups that are vital for long-term health stability.
- Missing single appointments can lead to complications, increased ER visits, and a decline in overall well-being.
- Professional support removes the stress of navigating transport alone, providing dignity and security for every passenger.
- Closing the gap means ensuring that geography or physical limitations never stand in the way of high-quality healthcare.
At Mason Medical Transport Plus, we help close this gap by providing compassionate, professional door-to-door service. We believe that everyone deserves to reach their medical destinations safely, on time, and with the respect they deserve, ensuring that no one in our Louisville community is left behind.
Meeting Your Medical Transportation Needs
Whether it’s a recurring treatment or a one-time procedure, Mason Medical Transport Plus is equipped to handle a full range of medical transportation needs across Louisville.
Critical Care Support
- Dialysis Appointments
- Chemotherapy & Radiation
- Wound Care Visits
Recovery & Procedures
- Hospital Discharges
- Outpatient Procedures
- Physical & Occupational Therapy
Routine & Specialty
- Primary Care Visits
- Specialist Appointments
- Diagnostic Testing Visits
Safe & Specialized Medical Transport
Why Mason Medical
Safety Protocols: Certified professionals and meticulously maintained fleet for a secure journey.
Compassionate Care: Respectful, supportive, and kind handling for all patient mobility needs.
Reliable Service: Consistent, on-time arrivals and expert logistics for medical scheduling.
Voices of Care
★★★★★
"The team was incredibly professional and made our family feel completely at ease during the transfer process."
★★★★★
"The driver was so kind and patient. It was a true relief to have such a compassionate team handling our loved one's transport."
★★★★★
"The drivers are highly trained and always follow the highest safety standards. We feel safe knowing they are in good hands."
Reliable Care
Compassionate Service
Professional Drivers
★★★★★
"Excellent communication and on-time every time. Mason Medical has become our first choice for patient transport."
★★★★★
"Their fleet is spotless and fully equipped. The focus on patient dignity is clear from the moment they arrive."
★★★★★
"Navigating medical appointments became so much easier once we started using Mason Medical. Truly a 5-star team."
Local Clinic Director
Hospital Liaison
Frequent Rider